- Handling
the Hotline Phone:
- Answer
and manage calls from VIP guests, providing prompt and professional
assistance.
- Address
inquiries, resolve issues, and facilitate requests efficiently.
- Coordinate
with various departments to ensure guest satisfaction and timely service.

Describing
Different Bands for Entry:
- Clearly
explain the perks and criteria of different VIP membership bands to
guests.
- Assist
guests in understanding their privileges and access based on membership
levels.
- Ensure
that guests are informed about exclusive promotions and events available
to their tier.

Knowledge
of the Casino and a Virtual Tour:
- Acquire
comprehensive knowledge of the casino's layout, amenities, and gaming
options.
- Conduct
virtual tours for VIP guests, highlighting key areas and services within
the casino.
- Provide
information about various games, entertainment, and dining options to
enhance guest experience.

Requirements
12TH / DIPLOMA / Degree in Hospitality

1-2 years of experience in the relevant field

Freshers can apply

📌 Front Office Associates (Panaji)
🏢 Big Daddy Casino
📍 Panaji