We are looking for a Customer Support Executive to handle customer inquiries, resolve issues, and provide excellent service through phone, email, chat, or social media. The role requires strong communication skills, patience, and a customer-first attitude.

Key Responsibilities
- Handle customer queries, complaints, and requests in a timely and skilled manner
- Provide accurate information about products, services, and company policies
- Resolve customer issues efficiently and escalate complex cases when required
- Maintain detailed records of customer interactions in CRM systems
- Follow up with customers to ensure resolution and satisfaction
- Meet service quality standards and performance metrics
- Collaborate with internal teams to improve customer experience

Requirements
Graduate

Excellent verbal and written communication skills

Strong problem-solving and interpersonal skills

Ability to handle difficult customers calmly and professionally

Basic computer knowledge and familiarity with CRM tools

Benefits
Competitive salary package

Training and career growth opportunities

📌 Customer Support Executive (Bengaluru)
🏢 Htcl Technologies
📍 Bengaluru