- Should have an experience of managing a team of 25-30 members be able to coach them continuously to achieve business goal
- Able to help team in resolving their queries as an when needed
- To ensure complete operations management for end-to-end order to cash processes, including collections, dispute handling & billing / invoicing, reconciliation, payment processing and refunds managements etc.
- Is required to possess deep knowledge of the all the activities, workflow, expectations of all end clients
- To ensure timely and accurate delivery of daily, monthly and periodic processing of client requirements
- Should establish systems and processes to ensure highest quality levels of performance is achieved on a day-to day basis.
- To handle any escalation w.r.t. any operational issue.
- To ensure proper documentation of workflow of all activities related to all the clients.
📌 Credit Management (Noida)
🏢 EXL
📍 Noida
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