Job Description:

Key Responsibilities:

- Coordinate post-purchase customer support and order follow-ups.
- Manage document collection, verification, and submission processes.
- Liaise with customers, sales teams, logistics partners, and internal departments.
- Track order status and ensure timely updates to customers.
- Maintain sales records, reports, and documentation.
- Handle customer queries and provide prompt resolutions.
- Support the sales team with administrative and coordination activities.

Requirements:

- Fluent in English and Hindi (spoken and written).
- Valuable communication and interpersonal skills.
- Proficient in MS Excel and Email communication (mandatory).
- Strong organizational and follow-up skills.
- Ability to handle multiple tasks and meet deadlines.

Preferred:

- Previous experience in Sales Coordination, Customer Support, or Order Processing will be an added advantage.

Pay: ₹14,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Backend Coordinator - Fresher / Experienced - Immediate Hiring (India)
🏢 InnoQ India
📍 India