Field Service Engineer

Experience: 3 to 7 years

Major Objective/ Role of Position:

Post tender activity i.E. follows up & discussion with Stores, Finance and Technical officials of Indian Railway

Main Tasks:

1. Installation, commissioning & testing of supplies.
2. Preparing joint inspection report & Inspection check sheet.
3. Onsite warranty repair & testing of DV & other KB products.
4. Communicate with customer for MA/DP.
5. Payment collection.
6. Submission of SD money.
7. Timely execution of PO.
8. Submission of BQ to generate the spare business.

Professional Competency Required:

1. Familiarity with Railway product / business
2. Valuable working knowledge on MS office tools especially Excel & Power Point

Handling of AMC proposal, PO & Invoice.





Social Competency Required:

1. Customer Orientation – Understand Customer need & respond well in time with the status & progress update
2. Good communication skills – Comprehends properly & present information in logical manner with the focus on key issues
3. Proper presentation & etiquettes
4. Good negotiation skills
5. Good Interpersonal skills
6. Reliability – Excellence in Planning & Execution for performance
7. Good analytical ability – Comprehends data, use advanced tools for analysis & concludes for definite action

📌 Technical Service Representative (Chennai)
🏢 Knorr Bremse India
📍 Chennai