What You ll Do As a Technical Solutions Engineer with the Global Client Operations Center GCOC you will join a team dedicated to implementing technology solutions that help clients reach their objectives Your role will be essential in enhancing client support and boosting the efficiency of our operational processes Your team is responsible for integrating and optimizing Retail Media products on the most significant online players in the region Day
-to-Day activities Be an expert on the Criteo Retail Media product from a technical perspective Support internal teams in technical integration of new clients via Jira tickets Test and troubleshoot the client s implementation while providing feedback to the client via internal teams Review optimize and analyse active campaigns and suggest enhancements in the existing integration to improve the configuration Identify bugs report them and work close to our escalation and R D teams on their resolution Establish trustful relationships with other Operations and Commercial Teams Participate with the wider global team to improve and develop new tools and processes This Position is based in Gurugram Shift Time 6 30 PM IST to 3 30 AM IST Who You Are Fluent in English both spoken written Engineering or technical background with a computer science related degree Experience in understanding reviewing code in HTML Java Script APIs and Chrome Developer Tools with experience of 2-4 years Problem-solving and a positive attitude in a fast-paced environment Team oriented and open to provide and receive feedback Capable of working independently as well as collaboratively within a team environment Passion for new media internet trends and continuous learning We acknowledge that many candidates may not meet every single role requirement listed above If your experience looks a little different from our requirements but you believe that you can still bring value to the role we d love to see your application We acknowledge that many candidates may not meet every single role requirement listed above If your experience looks a little different from our requirements but you believe that you can still bring value to the role we d love to see your application Who We Are Criteo is a leader in commerce media helping brands agencies and publishers create meaningful consumer connections through AI-powered advertising solutions We re shaping a more open and sustainable digital future for advertising At Criteo our culture is as unique as it is diverse From our offices across the globe or from the comfort of home our 3 600 Criteos collaborate together to build an open impactful and forward-thinking environment We foster a workplace where everyone is valued and employment decisions are based solely on skills qualifications and business needs never on non-job-related factors or legally protected characteristics What We Offer Ways of working
- Our hybrid model blends home with in-office experiences making space for both Grow with us
- Learning mentorship career development programs Your wellbeing matters
- Health benefits wellness perks mental health support A team that cares
- Diverse inclusive and globally connected Fair pay perks
- Attractive salary with performance-based rewards and family-friendly policies plus the potential for equity depending on role and level Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo