We are a growing digital design agency specializing in branding, websites, UI/UX design, and digital marketing. We're looking for a organized Back Office Assistant to support our sales and project operations, ensuring smooth coordination between clients, the sales team, and designers.
If you're detail-oriented, proactive, and enjoy keeping projects organized, we'd love to hear from you.
Responsibilities
- Manage incoming leads from multiple platforms and maintain the CRM.
- Prepare and send proposals and quotations to prospective clients.
- Follow up with leads to schedule meetings and collect feedback.
- Generate invoices and coordinate payment follow-ups.
- Maintain project documentation and client records.
- Coordinate with designers and project managers to track project progress.
- Update project timelines, task statuses, and delivery schedules.
- Schedule meetings and maintain calendars.
- Prepare weekly sales and project status reports.
- Ensure all client communication and documentation are organized and up to date.
Required Skills
- Excellent written and verbal English communication.
- Strong organizational and time management skills.
- Experience with Microsoft Office or Google Workspace.
- Basic understanding of invoicing and business documentation.
- Ability to multitask and work independently.
- High attention to detail and accuracy.
Preferred Qualifications
- Experience working in a digital agency, creative agency, marketing agency, or IT company is preferred.
- Bachelor's degree in Business Administration, Commerce, or a related field is a plus.