Responsibilities:

- Expanding our customer base in both the Central and western, regions of India.
- Developing a visit plan for both existing and potential customers, actively contributing to business

growth.
- Conducting competitor analysis and implementing necessary changes in our sales and services

strategies.
- Managing activities related to personnel on-site, gathering feedback, and resolving any issues.
- Holding monthly review meetings with all relevant departments to assess sales and service

performance.
- Analyzing THC (Tap Hole Clay) application parameters across all sites and providing guidance for

efficient order execution within established schedules.
- Setting a target and achieving annual growth in THC business in line with the decided budget.
- Coordinating closely with the Production QC,



R&D; and Logistics departments to ensure

timely material deliveries.

Requirements:

Essential:

- Possess a strong understanding of tap hole clay products and have accumulated over 3-4 years of

valuable experience in the field, specifically in the application of these products across various
types of blast furnaces.

- Solid knowledge of service procedures and protocols.

Preferred:
- Graduation in Metallurgy/ Ceramic / Graduation in BSC (with required experience)
- Strong technical knowledge of products and services.
- Excellent communication and interpersonal skills

📌 Service Engineer (India)
🏢 Calderys
📍 India