ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform.
This is a 24/7 project seeking at least 20 hours of availability weekly.
Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply!
System Specs Required (Very significant - we'll only consider candidates who meet these minimum specs):
- i7 Quad Core 3.0 GHz or higher
- 32 GB RAM
- Nvidia 3080 or higher (or equivalent)
- 500 GB+ Hard Drive Space (Recommended 1TB)
- Dual Monitors – Highly Recommended
- Internet speed of at least 100 down and upload 20 minimum
- Stable power connection
Ideal Candidate:
- Very strong attention to detail
- Looking for those who have robust knowledge of game engines; game development is a strong bonus
- Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus
- Technical Customer Support experience
- Knowledge of digital marketplace platforms
- Salesforce experience (or other CRMs)
- Ability to gather and analyze technical data
- Foundational understanding of scripting or programming concepts
- Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.
- Professional English fluency
📌 Remote Technical Customer Support - QA and Game Dev - 7/26 (India)
🏢 ModSquad
📍 India
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