The Lead Conversion Executive will manage incoming leads from Instagram, WhatsApp, referrals, and other channels, with the objective of converting inquiries into paying clients.

Key Responsibilities

- Respond to incoming WhatsApp and social media inquiries.

- Conduct initial lead qualification.

- Explain services, therapy process, and pricing.

- Schedule appointments and consultations.

- Follow up with prospective clients.

- Maintain client databases and CRM records.

- Send reminders and coordinate payments.

- Provide weekly conversion reports.

Requirements

- Excellent communication and interpersonal skills.

- Strong spoken English and regional language proficiency.

- Experience in customer service, sales, counseling coordination,



or healthcare administration.

- Comfortable handling WhatsApp communication and follow-ups.

Preferred Skills

- Experience in mental health or healthcare settings.

- CRM software experience preferred.

- Solid persuasion and relationship-building abilities.

Key Performance Indicators (KPIs)

- Lead response time.

- Appointment booking rate.

- Lead-to-client conversion rate.

- Follow-up completion rate.

- Client satisfaction during onboarding.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Tele Marketing Executive (India)
🏢 KANNADA MENTAL HEALTH
📍 India