RidenRepair is a fast-growing vehicle service platform that connects customers with trusted mechanics for vehicle repair and maintenance services. We are looking for a proactive and detail-oriented Operations Associate to support our daily operations and ensure a seamless customer experience.
Key Responsibilities
- Coordinate with customers and mechanics for service bookings.
- Assign and monitor service requests to ensure timely completion.
- Handle inbound and outbound customer calls.
- Resolve customer queries and escalate issues when required.
- Track the status of ongoing service requests and provide timely updates.
- Maintain accurate records of bookings and daily operational activities.
- Coordinate with internal teams to ensure smooth workflow and service delivery.
- Prepare daily operational reports and maintain MIS data.
- Ensure adherence to company processes and service quality standards.
Eligibility Criteria
- Graduate in any discipline.
- Freshers are welcome to apply.
- Good communication skills in Hindi and basic English.
- Basic knowledge of MS Excel, Google Sheets, and email.
- Strong organizational, coordination, and problem-solving skills.
- Ability to work in a fast-paced setting.
Preferred Skills
- Customer service orientation.
- Strong interpersonal and communication skills.
- Time management and multitasking abilities.
- Positive attitude and willingness to learn.
What We Offer
- Salary: ₹20,000 – ₹25,000 per month
- Career growth opportunities.
- On-the-job training and skill development.
- Friendly and supportive work environment.
- Performance-based incentives (as applicable).
Work Location: Sector 132, Noida
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Operation Associate (India)
🏢 Ride N Repair
📍 India
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