Job Title: Customer Service Executive – UHC (UnitedHealthcare) Voice Process

Location: Powai
Shift: US Shift (Night Shift)
Process: UHC (UnitedHealthcare) – US Healthcare Voice Process

Salary

- Min. 28k
- Max. 40k

Sembridge is hiring Customer Service Executives for the UHC (UnitedHealthcare) US Healthcare Voice Process. The role involves interacting with customers over calls and providing support regarding healthcare-related queries.

Key Responsibilities

- Handle inbound customer calls professionally and efficiently.
- Assist customers with queries related to healthcare plans, benefits, claims, coverage, and other service-related concerns.
- Provide accurate information and resolutions while maintaining quality standards.
- Document customer interactions and update records as required.
- Ensure a positive customer experience through effective communication and problem-solving skills.
- Adhere to process guidelines, compliance requirements, and company policies.

Eligibility Criteria

- Excellent verbal communication skills in English.




- Comfortable working in US shifts.
- Customer service orientation with good listening and interpersonal skills.
- Basic computer knowledge and ability to navigate multiple systems.
- Prior experience in BPO/Customer Service is preferred but not mandatory.

Benefits

- One-way cab facility provided by the company.
- Opportunity to work with a leading US healthcare process.
- Structured training and career growth opportunities.
- Professional and supportive work workplace.

Interested candidates can apply and join a dynamic customer support team serving UnitedHealthcare customers in the US healthcare domain.

Send you resume to [email protected]
or call :+91-XXXXXXXXXX

Pay: ₹28,000.00 - ₹40,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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