We are looking for a customer-focused International Chat Support Executive with 1+ years of experience in handling international customers through chat. The ideal candidate should possess excellent written communication skills, the ability to resolve customer queries efficiently, and a customer-first approach.
Responsibilities
- Handle customer queries via live chat in a timely and qualified manner.
- Provide accurate information and effective solutions to customers.
- Maintain high customer satisfaction and quality standards.
- Escalate complex issues to the appropriate team when required.
- Document customer interactions accurately in the CRM system.
- Meet individual and team productivity targets.
Required Skills
- 1+ years of experience in International Chat Support.
- Excellent written English communication skills.
- Strong typing speed and multitasking abilities.
- Good problem-solving and customer handling skills.
- Basic knowledge of CRM tools and MS Office.
- Willingness to work in rotational/night shifts.
Preferred
- Experience with US, UK, or Australian customers.
- Immediate joiners are preferred.
Interested candidates can apply with their updated resume. or directly send resume over +91-XXXXXXXXXX
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Chat Support Executive (India)
🏢 Mobile Programming India
📍 India
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