Responsibilities:

- Perform and automate system administration services including installation, configuration, maintenance, and disaster recovery of hundreds or thousands of EC2 instances in 10+ regions.
- Control EC2 instance life-cycle and other AWS resources
- Respond to production incidents, troubleshoot, resolve, and document.
- Analyze, troubleshoot and resolve system, software, network, and storage failures for a globally distributed cloud infrastructure
- Configure, test, deploy, and upgrade software for production EC2 servers in AWS
- Author and recommend settings for applications, operating systems, networks, and cloud services to improve performance, security, and reliability
- Design and develop monitoring and 100% uptime solutions for critical systems including our own in-house web hosting offering.
- Understand and maintain good over all knowledge of on-site and cloud deployed network; including WiFi, hosted exchange server, Jira, VoIP, various SaaS applications.
- Provide backup support to team of support engineers as required in all aspects of technology
- Strong interpersonal communication skills and ability to work well in a diverse, team-focused environment with other Engineers, Product Managers, etc.
- Create required documentation for infrastructure systems.
- Learn new tools such as Terraform and NodeJS to assist with new project initiatives
- Configure build and release pipelines for both cloud and on-premise solutions using Jenkins




- Monitor and support the deployment of both cloud and on-prem applications via automation tools and practices
- Maintain and design necessary workflows needed for smooth operations.
- Familiarity of plug-ins installation and configuration within Jenkins to support new feature requests
- Maintain and develop SSO for various applications using Azure/AWS AD Sync capabilities
- Maintain 3rd party relationship for SaaS applications and demonstrate ownership of it
- Troubleshoot and resolve minor network level issues and provide off hour support for testing as required
- Perform necessary upgrades to servers as required within the guidance provided by senior staff
- Discuss ideas and future development to strengthen the processes and play critical role in furthering the vision of technology department Experience:
- 1-3 years of experience with maintaining and supporting networks
- Previous basic experience with Azure/AWS
- Comfortable with a mixed Microsoft/Linux setting
- Experience in Active Directory administration
- Basic knowledge of CI/CD tools such as Jenkins, Octopus Deploy, etc..
- Excellent troubleshooting, communication, and customer service skills
- Team Player, multi-tasker, great attitude, strong interpersonal skills
- Must be available to support a 24×7 production environment
- Shell and/or PowerShell scripting experience is a plus
- Basic knowledge of load balancers, auto scaling groups is a plus

📌 Sr. DevOps Engineer (India)
🏢 PatientMD
📍 India