JOB DESCRIPTIONJob Title : ApprenticeDepartment : CommercialSub Department : Sales Support- EXIMReporting : Zonal Sales Support Supervisor / Manager Role Summary:Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.Core Responsibilities:Support to outside sales / Inside Sales for Rates filing.Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales.File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.Follow up with the customers for booking (Quotation follow-up)Contact with Pricers on Freight and DDSM claimsAct as Complete Backup for Outside Sales / Inside Sales linked.Respond to Sales Leads assigned.Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS,
intermodal, CEVA…)Promote – SPOTON – Digital Products – Act as Support to customers on All SPOTON related commercial queries.Handle Digitalized Customers – SPOTON queriesHandle rate disputes of customers and RFI ClosureKey Performance Indicators:Need to respond to All sales leads assigned within 14 daysAll target quotations to be followed up within maximum 48 hours of sending with Pricers.Qualifications and Skill Sets:Minimum graduate.Good written and verbal communication skills.MS office skills.Go-getter and pro-active approach.Positive analysis skills.