We are hiring Customer Support Executives for the Non-Voice (Email Support) process at ATHER. The role involves handling customer queries through email, providing timely resolutions, maintaining high-quality customer service, and ensuring customer satisfaction. Candidates should possess good written communication skills and be comfortable working in a fast-paced environment.

Eligibility Criteria

- Graduation is mandatory.
- Positive English communication (written) is required.
- Candidates must know English + Any One Regional Language.
- Minimum 6 months of experience in a Non-Voice (Email Support) process is mandatory.

Key Responsibilities

- Respond to customer queries via email professionally and accurately.
- Resolve customer concerns within the defined timelines.




- Maintain quality standards while handling customer interactions.
- Escalate unresolved issues to the concerned team whenever required.
- Ensure customer satisfaction through prompt and effective communication.

Salary

- CTC: ₹23,000 per month
- Take Home Salary: ₹22,500 per month

Requirements

- Graduate (Mandatory)
- Minimum 6 months of Non-Voice/Email Support experience
- Good written English skills
- Proficiency in English and any one regional language
- Willingness to work from the Brookfield, Bangalore office

Pay: From ₹22,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Email Chat Support (Non Voice) (India)
🏢 Early Jobs
📍 India