· Raising prompt error free, accurate and transparent bills promptly.
· In case the patient is visiting the hospital for the first time, the FOE shall collect registration and
· Consultation charges, issue an OP card with consultation receipt. Mode of payment can be
· through cash, credit/ debit card.
· If the patient is visiting the hospital within one week of first consultation, free follow up OP card
· should be issued to the patient.
· In case validity period of OP card is expired, FOE shall issue a paid card with the
· same OP no. After collecting registration fees.
· Before raising bills pertaining to Discount / Concession front office billing executive should carefully check the signatures of authorized persons.
· Procedure at Registration counter for corporate patient
If the patient indicates that he/she is a corporate patient then the front office PRE shall ask for referral letter and check the following:
· Identity card of the corporate employee
· Verify the name of the corporate employee and the validity period of the referral letter
· In case of dependents of employees, he/she shall check the eligibility and age limit
· Front office PRE collects the registration & consultation charges as per tariff structures of corporate on cash/credit basis and shall issue a consultation receipt cum OP card
- Any other task assigned by the superiors from time to time.