Gorakhpur

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CSR- Customer Service Representative
Job description / KRAs:
• Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures
• Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
• Responsible for collecting field level data as required
• Responsible for identifying customer needs and closing sales calls to achieve territory targets
• Ability to drive market creation initiatives under the guidance of company account manager
• Responsible for maintaining effective distribution management
Education:
Minimum qualification: Graduation (science, pharmacy background preferred)
Required experience:




2-3 years post-graduation; experience in sales/marketing & in the healthcare and surgical industry preferred
Mandatory skills:
• Self motivated
• Good Communication Skills
• Core Selling Skills
• Valuable Customer Relationship Management Skills
Desired skills:
• Basic internet skills
• Ready to work in an Operating Theatre environment
• Exposure to healthcare business
• Should be willing to learn clinical aspects of company products & their applications in various surgeries

Experience

2 - 4 Years

Salary

4 Lac To 4 Lac 50 Thousand P.A.

Industry

ITES / BPO / KPO / LPO / Customer Service

Qualification

Key Skills

Communication Skills Customer Support Corporate Social Responsibility Sales Marketing MR Executive Medical Representative Operation Theatre Customer Service Walk in

📌 Customer Service Representative (India)
🏢 SUNSHINE MANPOWER SOLUTION AND SERVICES
📍 India