Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Dassault Systemes 3DEXPERIENCE ENOVIA Customization
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and delivering timely solutions to ensure smooth and uninterrupted operations. The position demands continuous engagement with complex software environments, requiring adaptability and a keen eye for detail to maintain system integrity and support business continuity effectively.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to gather information and troubleshoot system issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist junior team members by sharing knowledge and providing guidance.
- Continuously monitor system performance and recommend improvements to enhance reliability.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Dassault Systemes 3DEXPERIENCE ENOVIA Customization.
- Strong problem-solving skills with the ability to analyze complex software issues.
- Experience working with enterprise-level software systems and understanding their architecture.
- Ability to communicate technical information clearly and effectively to diverse audiences.
- Familiarity with software debugging tools and techniques.
- Capability to work independently while managing multiple priorities in a agile environment.

Additional Information:

- The candidate should have minimum 3 years of experience in Dassault Systemes 3DEXPERIENCE ENOVIA Customization.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India