- Client Relationship Management
- Business Development & Revenue Growth
- Coordination & Service Delivery
- Market Intelligence.
- Reporting & MIS
Key Skills & Competencies
- Strong communication and negotiation skills
- Relationship management and customer handling
- Commercial acumen and analytical thinking
- Problem-solving and conflict resolution
- Coordination and stakeholder management
- Sales planning and forecasting
- Proficiency in MS Excel, PowerPoint, and CRM tools
Educational Qualification
- Bachelor’s degree in Business, Engineering, Supply Chain, or related field
- MBA preferred
Experience Required
- 3–5 years of experience in Key Account Management, Sales, or B2B business development
- Experience in industrial products, MRO, manufacturing, or supply chain industry preferred
KPIs / Performance Metrics
- Revenue growth from assigned accounts
- Gross margin achievement
- Customer retention rate
- Service level adherence
- Collection and payment cycle management
- Current business opportunities generated