Job Responsibilities

- Welcome guests with a friendly attitude.
- Handle check-in and check-out procedures.
- Answer phone calls and respond to guest inquiries.
- Make room reservations and update booking records.
- Handle guest complaints professionally and coordinate with other departments.
- Process payments and prepare bills.
- Maintain guest records and daily reports.
- Coordinate with housekeeping regarding room availability. (National Career Service)

Required Skills

- Good communication in English (Tamil/Hindi is an advantage).
- Basic computer knowledge (MS Office, hotel PMS software).
- Customer service and problem-solving skills.
- Pleasant personality and professional grooming.
- Ability to work rotating shifts, including weekends. (Indeed)

Qualification

- 10+2 or Any Degree/Diploma in Hotel Management.
- Freshers are accepted in many 3-star hotels; experience is an added advantage. (Glassdoor)

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

- Versatile schedule
- Food provided

Work Location: In person

📌 Front Office Associate (India)
🏢 LEMONGROVE HOSPITALITY PRIVATE
📍 India