Job Title: Team Leader – Inside Sales

Job Overview

We are seeking a performance-driven Team Leader to manage and lead a team of Inside Sales Executives. The role requires strong ownership of team productivity, adherence to daily KPIs, and consistent delivery on conversion targets. The ideal candidate should be hands-on, data-driven, and capable of driving discipline and performance within the team.

Key Responsibilities

● Lead, manage, and mentor a team of 10–15 Inside Sales Executives

● Drive team performance against daily, weekly, and monthly sales targets

● Ensure strict adherence to daily KPIs, including:

- Connected calls
- Talk time
- Demo bookings
- Referral generation

● Monitor real-time performance and take corrective actions to improve output

● Conduct daily huddles and performance reviews with the team

● Provide ongoing coaching, feedback, and performance improvement plans (PIPs) where required





● Ensure high conversion rates through effective pipeline management and deal closures

● Maintain and track performance reports and MIS dashboards

● Handle escalations and support the team in closing critical leads

● Enforce adherence to attendance, punctuality, and organizational policies

● Ensure compliance with quality standards and process guidelines

Requirements

● 3–5 years of experience in inside sales/telecalling, with team handling experience

● Proven ability to manage high-performance sales teams

● Strong understanding of sales metrics, KPIs, and conversion funnels

● Excellent communication, coaching, and leadership skills

● Highly target-oriented with a strong sense of ownership and accountability

Work Details

● 6 Days Working

● In office role

● Reporting to Contact Centre Head

Pay: ₹600,000.00 per year

Work Location: In person

📌 Team Lead - Sales (India)
🏢 emversity
📍 India