Job Description: Front Desk Executive

CTC-15000-20000 monthly

- Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
- Understanding the Hospital Management System we have in place and adhere to the best practices of our Center in terms of maintaining, updating, and retrieving patient data in the System
- Obtaining and entering new patient demographics
- Reviewing all forms for accuracy and completion according to Center policies prior to accepting
- Other general responsibilities of a Receptionist at a Hospital
- Grooming standards of the center to be followed
- Billing for the patients and closure of account on daily basis before leaving
- Escorting patients and attendants
- Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)
- Appointment booking and follow ups for OPD patients.
- Rescheduling of the OPD appointments
- HMS





Essential:

- Qualification : Any graduation degree .
- Experience – min 1 years exp in front office.
- Communication – Good communication both English and Hindi is must.
- Computer Proficiency – Mandatory
- Desirable:
- Willingness to discover and develop meaningful patient relationship
- Friendly, Polite and tactful attitude
- Excellent communication and valuable presentation skills
- Ability to cope up with multiple projects and deadlines
- Ability to motivate and energize the fellow team members
- Ability to tackle with diverse customers
- Willing to build a long –term relationship with the customer

Job Type: Full-time

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits:

- Commuter assistance
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Experience:

- total work: 2 years (Preferred)

Work Location: In person

📌 Front Office Executive (Receptionist) (India)
🏢 Jindal I.V.F. a Unit of ASUV Swasthya
📍 India