At Smylo, we’re building one of India’s fastest-growing cat food brand and we’re looking for someone who can own the last mile of conversion!If you’ve worked with a D2C brand and know how to turn interested customers into happy, paying users over calls, we are keen on having you with us!
Location: Gurgaon (In-office)
What you’ll be doing:
- Calling warm leads, including abandoned carts & interested customers
- Converting trials into repeat purchases
- Handling customer queries and building trust over calls
- Driving upsells, cross-sells, and subscriptions
- Maintaining daily call and conversion tracking