Field Support Engineer (Desktop & Hardware Support) – Mumbai

Location: Mumbai
Experience: 6 Months – 2 Years

Job Summary

We are looking for Field Support Engineers to provide in office IT support for desktops, laptops, network devices, printers, and peripherals. The role requires extensive travel within the assigned location and hands-on troubleshooting of hardware and network-related issues.

Key ResponsibilitiesDesktop & Laptop Support

- Installation and configuration of desktops, laptops, and workstations.
- Hardware troubleshooting and fault diagnosis.
- Replacement of RAM, HDD/SSD, motherboard, keyboard, battery, display, adapters, and other hardware components.
- Operating System installation, upgrades, and configuration.

Network Support

- Basic troubleshooting of LAN/WAN connectivity issues.
- Support and configuration of switches, routers, and access points.
- Cable tracing, patching, and network port activation.

Printer & Peripheral Support

- Installation and troubleshooting of printers, scanners, webcams, and other peripherals.
- Coordination with OEM vendors for warranty and service support.

Field Support





- Attend on-site service calls at customer locations.
- Ensure timely resolution of hardware and network-related issues.
- Maintain service reports and update call status as required.
- 100% field travel required within the assigned area.

Qualifications

- Diploma/Bachelor's Degree in Computer Science, IT, Electronics, or related field.
- 6 Months – 2 Years of experience in IT Hardware/Desktop Support.
- Basic knowledge of networking concepts and devices.
- Good communication and customer-handling skills.
- Willingness to travel extensively for field support activities.

Preferred Skills

- Desktop Support
- Laptop Support
- Hardware Troubleshooting
- Windows OS Installation
- LAN/WAN Support
- Printer Support
- Network Devices
- Field Service Support
- Break-Fix Support

Apply now by sharing your updated resume at: [email protected]

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

- Commuter assistance
- Health insurance
- Provident Fund

Work Location: In person

📌 Hardware Support Engineer (India)
🏢 Cantik Technologies Private
📍 India