Limited seats

Location: Bangalore, Chennai, Hyderabad, Pune

Salary: 40% – 80% hike of current salary

Experience: 1.5 – 4 Years

Mode: Work From Office

Job Title:

Contact Center - International Voice Process

About the Role:

We are looking for agile and customer-focused professionals for the International Voice Process in our Contact Center team. The candidate will be responsible for handling international customer calls, resolving queries, and delivering high-quality customer service.

Key Responsibilities:

- Handle inbound and outbound international customer calls.
- Provide solutions to customer queries and complaints.
- Maintain high standards of customer service and professionalism.
- Accurately document call details and update customer records.
- Meet daily performance and quality targets.
- Follow company policies and communication guidelines.
- Work collaboratively with team members and supervisors.

Required Skills:





- Experience in International Voice Process or BPO environment.
- Excellent verbal communication skills in English.
- Strong customer service and problem-solving abilities.
- Ability to handle high call volumes efficiently.
- Basic computer knowledge and familiarity with CRM systems.
- Ability to work in rotational shifts if required.

Benefits:

- Market-competitive salary with 40%–80% hike based on current salary.
- Opportunity to work with global clients.
- Career growth opportunities in the BPO industry.
- Professional and supportive work environment.

How to Apply: Send your updated resume via WhatsApp to +91-XXXXXXXXXX or email at [email protected].
Apply online: www.dayacs.com/dcsCareer.html

Connect with us: Instagram LinkedIn

📌 Contact Center - International Voice Process (India)
🏢 Daya Consultancy Services
📍 India