- Attending Client's calls and addressing all their software queries promptly.
- Possessing excellent product knowledge to enhance customer support.
- Conducting Online Demo & Training for Recent & Existing Clients
- Installing and configuring Biometric Access Control software thorugh remote desktop applications.
- Collate feedback from Customers & share it with the Software Development team.
- Identifying hardware and software solutions & troubleshooting technical issues.
- Conducting research on potential Client's database as per the requirement
Skills and Qualifications:
- Good communication skills
- Good command of written and spoken English
- Basic computer skills (Microsoft Word/ Excel, Internet & Social Media)
- Minimum Graduate
- Candidates Only staying in the Western Line of Mumbai (Bandra to Borivali)
Job Location: Jogeshwari - West
Job Timings: 10 am - 7 pm
Working Days: Monday - Saturday
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Technical/Customer Support Executive (India)
🏢 GreyBits Technologies
📍 India
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