Technical Support Engineer (2 Years Experience) – Nextarvo Technologies

Location: New Delhi, India

Job Type: Full-time

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About Nextarvo Technologies

Nextarvo Technologies is a growing IT solutions provider, committed to delivering innovative technology services and exceptional client support. We are looking for a motivated Technical Support Engineer with 2 years of experience to join our dynamic team.

Responsibilities

- Customer Support: Provide timely technical assistance to clients via phone, email, and remote tools.

- Troubleshooting: Diagnose and resolve hardware, software, and network issues.

- System Maintenance: Perform routine checks, updates, and patch management.

- Documentation: Maintain accurate records of issues, resolutions, and client interactions.

- Collaboration: Work closely with internal teams to escalate and resolve complex problems.

- Training: Guide clients on product usage and best practices.





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Requirements

- Bachelor’s degree in Computer Science, IT, or related field.

- 2 years of proven experience in technical support or IT helpdesk roles.

- Strong knowledge of operating systems (Windows/Linux/macOS).

- Familiarity with networking concepts (TCP/IP, DNS, VPN).

- Experience with ticketing tools (ServiceNow, Jira, or similar).

- Excellent communication skills in English and Hindi.

- Ability to work independently and in a team setting.

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Preferred Skills

- Exposure to cloud platforms (AWS, Azure).

- Knowledge of ITSM processes.

- Basic scripting (Python, Shell, or PowerShell).

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Work from home

Work Location: Remote

📌 Technical Support Engineer (India)
🏢 Nextarvo technologies
📍 India