Job Title: Hotel Manager

Job Summary

Hotel is seeking an energetic, sales-driven, and hands-on Hotel Manager to lead the property's operations, revenue growth, guest satisfaction, and online presence. The ideal candidate should be capable of increasing occupancy through direct sales, corporate tie-ups, travel agent partnerships, and OTA platforms while ensuring smooth day-to-day hotel operations.

The Hotel Manager will be accountable for the overall profitability, reputation, and performance of the hotel.

## Key Responsibilities

### Sales & Business Development

* Drive room sales and increase hotel occupancy throughout the year.

* Develop and maintain relationships with corporates, travel agents, event organizers, hospitals, educational institutions, and local businesses.

* Generate recent business opportunities through direct sales calls and networking.

* Identify opportunities for long-stay guests, group bookings, and corporate contracts.

* Meet and exceed monthly revenue and occupancy targets.

### OTA & Online Revenue Management

* Create, manage, and optimize listings on Booking.com, Agoda, Expedia, MakeMyTrip, Goibibo, Airbnb, Cleartrip, and other OTA platforms.

* Manage room inventory, pricing, and promotions across all channels.

* Improve OTA rankings and visibility through effective content, pricing, and review management.

* Monitor competitor pricing and implement dynamic pricing strategies.

* Respond promptly to guest reviews and maintain high online ratings.

### Hotel Operations Management

* Oversee daily operations of Front Office, Housekeeping, Maintenance, and Guest Services.





* Ensure excellent guest experience and service standards.

* Resolve guest complaints professionally and efficiently.

* Monitor staff performance and conduct regular training sessions.

* Ensure compliance with all safety, hygiene, and statutory requirements.

### Property Maintenance & Upkeep

* Maintain the hotel property in excellent condition.

* Conduct regular inspections of guest rooms and public areas.

* Coordinate preventive maintenance and vendor management.

* Ensure cleanliness and operational efficiency at all times.

### Marketing & Brand Promotion

* Create and manage promotional campaigns to increase bookings.

* Design professional sales presentations, brochures, flyers, and marketing materials.

* Prepare attractive PDF proposals for corporate clients and travel partners.

* Support social media, website, and digital marketing initiatives.

* Identify local marketing opportunities to increase hotel visibility.

### Reporting & Administration

* Prepare daily, weekly, and monthly business reports.

* Track occupancy, ADR, RevPAR, OTA performance, and revenue metrics.

* Manage budgets, expenses, and operational costs.

* Maintain accurate records and reports using Microsoft Excel and hotel management software.

## Required Skills





* Robust sales and revenue-generation capabilities.

* Experience handling OTA platforms and channel managers.

* Excellent knowledge of hotel operations.

* Proficiency in Microsoft Excel, PowerPoint, Word, and PDF creation tools.

* Ability to create professional presentations and business proposals.

* Strong communication, leadership, and negotiation skills.

* Ability to work independently and achieve business targets.

## Qualifications

* Bachelor's Degree or Diploma in Hotel Management, Hospitality, Business Administration, or related field.

* Minimum 3–5 years of hotel management experience.

* Prior experience in independent hotels or business hotels preferred.

* Experience in sales, OTA management, and revenue management is mandatory.

## Key Performance Indicators (KPIs)

* Achieve monthly occupancy targets.

* Increase direct and OTA bookings.

* Improve hotel revenue and profitability.

* Secure new corporate and travel trade accounts.

* Maintain guest review ratings above target levels.

* Ensure efficient hotel operations and cost control.

## Compensation

* Fixed Salary: Based on experience.

* Attractive Performance Incentives linked to:

* Occupancy Growth

* Revenue Achievement

* Corporate Account Acquisition

* OTA Performance

* Guest Satisfaction Scores

* Opportunity to lead and grow a fast-developing hospitality brand in Bengaluru.

* Performance-driven incentive structure.

* Career growth opportunities based on results and leadership.

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Hotel Manager (India)
🏢 shivanya consultants
📍 India