About the company:

A leading NBFC based out of Chennai.

Key Responsibilities:

- Develops and implements total quality management (TQM) programs and initiatives

- Assists in the development of systematic approaches for assuring high quality services

- Integrates and aligns the processes that will best achieve the desired results

- Make continual improvement of products, processes and systems

- Developing and integrating quality improvement plans at all levels and orienting employees to the framework of quality

- Create standards used to measure quality results and to drive continuous improvements by utilizing Six Sigma/Lean methodologies

- Manage quality and ISO certification requirements for the organization

- Work with internal Audit & Risk Team to highlight process gaps and ensure mitigation plans are put in place

- Support the identification & execution of Process improvement projects and manage end to end cost optimization

- Engaging with cross-functional teams such as Finance, IT, Credit, Marketing and Human Resources on a regular basis to ensure alignment and execution

📌 TQM (India)
🏢 Saaki Argus And Averil Consulting
📍 India