Key Responsibilities

Business to Technology translation

● Work with business stakeholders to understand goals, constraints, and priorities

● Challenge vague or rapidly changing requirements to uncover the real problem

● Convert business needs into structured, technically aware requirements

System & Workflow Analysis

● Map end-to-end workflows across CRM, middleware, and web applications

● Identify downstream impacts of proposed changes (data, integrations, users)

● Highlight technical trade-offs, risks, and sequencing implications

Delivery Enablement

● Break down work into transparent, actionable requirements for engineers

● Define scope boundaries and prevent uncontrolled scope creep

● Support engineers with clarifications, acceptance criteria, and context Change & Prioritisation Control

● Help leadership understand the technical cost and complexity of changes

● Assist in prioritisation decisions based on effort vs impact





● Maintain alignment between rapid-moving business needs and system stability

Required Skills & Experience

● 5+ years of experience in a Business Analyst, Systems Analyst, or Product Analyst role

● Experience working closely with engineering teams on software products

● Strong understanding of APIs, integrations, data models, and system workflows conceptual and coding (CRM/ERP/API Integration, Data Modelling, Middleware, JavaScript process Mapping, SOP's KPIs)

● Ability to reason about technical impact without being a developer

● Excellent written and verbal communication skills

● Comfortable working in ambiguous, fast-changing environments

● Java Script and Middleware Integration Layer.

Pay: ₹1,000,000.00 - ₹2,700,000.00 per year

Work Location: In person

📌 Technical Business Analyst (Business & Systems) (India)
🏢 Kaveri Services
📍 India