No. of Vacancies: 1

Salary band: As per company norms

Job Type: Technical

Reports To: Production Manager

Qualification: BE /Diploma in Biomedical Engineering

Experience: 3+ Year Experience in relevant Field

Job Type: Full Time

Job Location: Vadodara

Skills:

- Hands-on experience with Zeiss and/or Leica microscopy systems is highly desirable.

- Knowledge of optical, mechanical, and basic electronics troubleshooting.

- Good communication and interpersonal skills.

- Willingness to travel frequently for field service.

Job Responsibility:

1. Installation & Commissioning:

- Perform the installation of neuro surgery related systems at client sites, ensuring proper setup, calibration, and integration into the clinical workplace.
- Verify that the equipment operates according to specifications and regulatory standards.
- Provide on-site training for users on proper handling, features, and maintenance procedures.

2. Technical Support & Troubleshooting:

- Offer remote and on-site technical support to resolve issues related to neuro surgery, including hardware, software.
- Diagnose and troubleshoot technical issues related to neuro microscope systems, performing repairs when necessary.
- Coordinate with the engineering team for complex issues that require escalated support.

3. Preventive Maintenance & Calibration:

- Perform routine preventive maintenance and calibration on neuro surgery related systems and ensure optimal performance.




- Schedule and conduct regular service visits according to customer contracts or maintenance agreements.

4. Repairs & Upgrades:

- Identify faulty components and perform repairs or component replacements in line with manufacturer guidelines.
- Conduct system upgrades and retrofits as needed to enhance system performance or incorporate new technologies.

5. Customer Relationship Management:

- Establish and maintain strong relationships with clients, ensuring high levels of satisfaction and providing advice on system optimization.
- Maintain clear communication with clients regarding service progress, issues, and expected timelines for resolution.
- Provide detailed service reports and documentation of all repairs, upgrades, and preventive maintenance performed.

6. Compliance & Documentation:

- Ensure that all activities comply with industry regulations, safety standards, and company policies.

7. Training & Knowledge Sharing:

- Conduct training sessions for hospital or clinic staff on the operation, maintenance, and safety features of neuro microscopes.
- Stay updated with the latest advancements in neuro microscope technologies, industry best practices, and regulatory requirements.
- Share knowledge and provide support to peers and junior engineers as required.

Contact details: [email protected] | +91-XXXXXXXXXX

For more details: Visit www.medinnovasystems.com

📌 Sr. Service Engineer (India)
🏢 Medinnova Systems
📍 India