Key Responsibilities

- Lead and manage the complete transition lifecycle, including planning, execution, stabilization, and handover.
- Develop and maintain detailed transition plans, timelines, governance frameworks, and milestone tracking.
- Coordinate Knowledge Transfer (KT), shadowing, and reverse shadowing activities across delivery teams.
- Ensure all transition deliverables, including SOPs, process documentation, runbooks, and KT materials, are complete and approved.
- Identify, monitor, and mitigate transition risks, issues, and dependencies while ensuring timely resolution.
- Collaborate with client stakeholders, incumbent vendors, and internal delivery teams throughout the transition.
- Define and validate service readiness across people, processes, tools, and documentation.
- Ensure a seamless transition into the AMS support model, including L2/L3 support readiness.
- Track transition progress, prepare governance reports, and provide regular status updates to stakeholders.
- Support early-life support activities and stabilization following the transition.
- Coordinate resource onboarding, ramp-up planning, and transition milestones.
- Ensure service continuity while maintaining quality, compliance, and agreed SLAs.

Required Skills & Experience

- 8+ years of experience in IT Services with robust expertise in application/service transition management.




- Proven experience managing Oracle EBS and/or Oracle Fusion application transitions.
- Strong understanding of Application Management Services (AMS) and L2/L3 support delivery models.
- Hands-on experience in transition planning, governance, execution, and stabilization.
- Experience working in multi-vendor and global delivery environments.
- Strong project management, stakeholder management, and coordination skills.
- Excellent risk management, issue resolution, and reporting capabilities.
- Ability to manage multiple workstreams and deliver within tight timelines.
- Excellent verbal and written English communication skills.

Preferred Qualifications

- Experience with Oracle Integration Cloud (OIC), APIs, and Oracle PaaS environments.
- Knowledge of ITIL practices and structured service transition methodologies.
- Oracle certifications will be an added advantage.

Job Information

Work Experience

8

Salary

Best in Industry

Start Date

Immediate Joiner

Location

Remote

Qualification

- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- 8+ years of experience in IT Services with Oracle application transition or service transition management.
- Proven experience managing transitions for Oracle EBS and/or Oracle Fusion environments.

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