Mid Level ( Network and Support Engineer ) (India)

Mid Level ( Network and Support Engineer ) (India)

02 Aug
|
Techminds Group
|
India

02 Aug

Techminds Group

India

Discover What It’s Like to Work at Techminds

At Techminds, we don’t just offer jobs — we offer careers with purpose, growth, and impact. Whether you’re a tech enthusiast, a problem-solver, or an industry trailblazer, you’ll find an setting where innovation thrives, learning never stops, and your ideas matter.We are a team of forward-thinking professionals delivering cutting-edge solutions across B2B e-commerce, enterprise systems, AI consulting, and software automation — powered by the latest technologies including Microsoft Dynamics 365, Azure, .NET, and beyond.

Join us, and help shape the future of digital transformation.

Life at Techminds

Building a Culture of Growth and Success

We’re hiring. TGL is looking for smart people who feel passionate about technology and who get excited about helping our customers succeed. TGL has been continuously recruiting professionals relevant to our core line of businesses and services. We are currently looking for professionals in the following areas:

Why Join Techminds?

- Innovative Work Culture
Work with the latest technologies and collaborate on solutions that solve real-world business challenges.
- Continuous Learning & Growth
From mentorship programs to certifications and hands-on projects, we invest in your personal and professional development.
- Global Opportunities
With clients across the U.S. and globally, you’ll work on projects that span industries and geographies, adding real depth to your experience.
- Diverse & Inclusive Team
At Techminds, we celebrate diversity and create a workplace where everyone feels valued, respected, and empowered.
- Work-Life Balance
Flexible schedules, remote opportunities, and wellness initiatives help you thrive both at work and in life.

Chennai and Vijayawada

Job Type: Full-Time

Experience Level: 3 to 5 Years

Job Summary:

As an IT Infrastructure Engineer, your role will involve working closely with various teams to ensure cloud-based systems’ stability, security,



and scalability. This position requires a solid understanding of cloud technologies, infrastructure management, and troubleshooting skills.

Responsibilities:

- Troubleshooting and Support: Investigate and resolve technical issues related to cloud infrastructure, including performance degradation, network connectivity, and application errors.
- Provide Tier 2/3 technical support to resolve escalated user issues related to Microsoft 365 and general IT systems.
- Collaboration and Documentation: Collaborate with cross-functional teams, including developers, system administrators, and security analysts, to support their requirements: document configuration changes, procedures, and troubleshooting steps.
- Security Implementation: Implement security best practices and policies to protect cloud infrastructure, data, and applications. This includes identity and access management, encryption, and network security controls.
- Disaster Recovery and Backup: Design and implement disaster recovery plans and backup strategies to ensure business continuity and data protection in the cloud environment.
- Stay Updated: Keep up to date with the latest cloud technologies, trends, and best practices. Share knowledge and expertise with team members through training sessions and workshops.
- Analysing usage metrics and providing recommendations to improve system performance and user adoption.

MICROSOFT 365 ADMINISTRATION:

- Manage and maintain Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
- Monitor and troubleshoot user account issues,



permissions, and access rights within Microsoft 365.
- Implement and manage security and compliance policies, including Multi-Factor Authentication (MFA) and conditional access.
- Perform regular updates, backups, and system health checks on Microsoft 365 environments.

- Solid understanding of Active Directory, Azure AD, and PowerShell scripting for automation and management.
- Stay updated on Microsoft 365 feature releases, updates, and best practices.
- Assist in deploying and configuring Microsoft 365 applications and services in collaboration with IT teams.
- Support migration projects (e.g., on-premises to cloud transitions) and upgrades in Microsoft 365.

Qualifications:

- Strong communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
- Minimum of 5+ years of experience in IT infrastructure management, focusing on cloud platforms such as Azure(mandatory), AWS, or Google Cloud.
- Experience with cloud services such as Azure VM, Azure functions, Azure storage, Azure DevOps server, etc. And AWS EC2, S3, VPC, IAM (AWS), or equivalent services in other cloud providers.
- Proficiency in scripting and automation using languages like Bash, or PowerShell.
- Knowledge of networking concepts, including TCP/IP, DNS, VPN, and firewalls.
- Experience implementing security controls and compliance frameworks in cloud environments.
- Adequate knowledge of commissioning and decommissioning on-premises Hardware Virtual machines. Managing and optimizing the infrastructure.
- Knowledge of IT security practices, including identity and access management.
- Strong problem-solving and analytical skills with a customer-centric mindset.
- Experience with hybrid environments and migrations (e.g., Exchange Server to Exchange Online).
- Monitor service health dashboards and respond proactively to potential issues.

📌 Mid Level ( Network and Support Engineer ) (India)
🏢 Techminds Group
📍 India

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