Business Development & Operations Manager

Location: Malappuram, Kerala

Employment Type: Full-Time

Hansaf Group is a diversified business group operating in Travel & Tourism, Logistics, Courier & Delivery Services, and IT Solutions. We are looking for an ambitious, results-driven professional to help lead our next phase of growth.

Position Overview

We are seeking a highly motivated Business Development & Operations Manager who can drive sales, develop strategic partnerships, improve operations, and lead a growing team. This is a hands-on leadership role suited for someone who enjoys building businesses rather than simply managing existing operations.

Key Responsibilities - Business Development

- Generate new B2B and corporate clients.
- Develop partnerships for travel, logistics, courier, and IT services.
- Meet monthly sales and revenue targets.
- Conduct client meetings, presentations, and negotiations.
- Build long-term relationships with key customers.

Operations Management

- Oversee daily operations across business divisions.
- Improve efficiency, service quality, and customer satisfaction.
- Monitor KPIs and implement performance improvements.
- Coordinate with suppliers, vendors, and service partners.

Team Leadership

- Lead, mentor, and motivate staff.
- Set individual and team performance targets.
- Conduct regular review meetings and performance evaluations.
- Support recruitment and onboarding of new employees.

Marketing & Growth

- Work closely with the marketing team on campaigns and lead generation.




- Identify new business opportunities and market trends.
- Recommend new services and expansion strategies.

Reporting

- Prepare weekly and monthly business performance reports.
- Monitor sales pipeline, operational performance, and customer feedback.
- Ensure adherence to company policies and standard operating procedures.

Requirements

- Bachelor's degree in Business, Marketing, Management, or a related field.
- Minimum 4–7 years of experience in business development, sales, or operations.
- Experience in one or more of the following industries is preferred:
- Travel & Tourism
- Logistics & Freight
- Courier & Delivery Services
- IT or Digital Services
- Strong leadership and people management skills.
- Excellent communication, negotiation, and presentation abilities.
- Proficiency in CRM systems and Microsoft Office/Google Workspace.
- Valid driving licence and willingness to travel for client meetings.

What We Are Looking For

We value candidates who are:

- Entrepreneurial and growth-oriented.
- Hands-on and willing to lead by example.
- Strong problem-solvers with a commercial mindset.
- Ethical, accountable, and committed to delivering results.

Compensation

- Competitive salary based on experience.
- Attractive performance-based incentives.
- Career progression into a senior leadership role.
- Chance to work across multiple fast-growing business sectors.

Preferred Age: 28–40 years.

Pay: ₹18,000.00 - ₹45,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Business Development & Operations Manager (India)
🏢 Hansaf Group
📍 India