Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications and supporting business continuity. The position demands continuous monitoring, analysis, and collaboration to maintain system integrity and performance in a rapid-paced setting.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.




- Coordinate cross-functional efforts to streamline issue resolution and improve system reliability.
- Mentor junior team members to enhance their technical capabilities and problem-solving skills.
- Facilitate communication between stakeholders to ensure alignment on project goals and deliverables.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in SAP Basis Administration.
- Experience in system monitoring, performance tuning, and troubleshooting within SAP environments.
- Strong knowledge of database management and operating system fundamentals related to SAP systems.
- Ability to manage system upgrades, patches, and configuration changes effectively.
- Familiarity with backup and recovery procedures to ensure data integrity and availability.
- Skilled in analyzing system logs and diagnosing complex technical issues.

Additional Information:

- The candidate should have minimum 5 years of experience in SAP Basis Administration.

- This position is based at our PDC3C - SEZ location.

- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India