It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
About the Role:
You'll build current business in GCC accounts by partnering with AI/Intelligent Automation CoE leaders, GBS leadership, Data & Analytics leaders, and Engineering teams to deploy AI at scale—accelerating process automation, unlocking data-driven decisions, and proving measurable productivity gains against their global innovation mandate.
This role demands account strategy rooted in GCC P&L; mechanics, multi-stakeholder navigation (CoE through C-suite), and the ability to size deals around AI-driven transformation ROI—not just licensing. You'll own a portfolio of GCC Accounts and execute field-based account plans that move from AI CoE discovery through CFO-led business case validation.
What you get to do in this role:
- Build and orchestrate multi-stakeholder account strategies—starting with AI/Intelligent Automation CoE leaders, GBS heads, and Data & Analytics leaders based in the GCC, then presenting business cases to global CFOs, CIOs, and regional COOs who drive budget and strategic approval
- Map and navigate complex GCC decision-making structures, identifying which leaders own transformation mandates, data strategy, and cost-avoidance metrics
- Be a trusted transformation advisor: understand GCC P&L; drivers, regulatory constraints, and local productivity mandates—then positi