About the client:
A leading global professional services organization delivering business process, operations, and digital transformation solutions to Fortune 500 enterprises across banking, insurance, healthcare, life sciences, retail, and technology sectors. With a strong global presence, the organization combines domain expertise, automation, analytics, AI, and process excellence to drive operational efficiency, innovation, and exceptional customer experiences while offering employees exposure to international clients and large-scale transformation programs.
Job Title: SPE – Life & Annuity (L&A;) Operations – Fresher
Location: Chennai
Shift: Flexible / Rotational Shifts
Experience: Freshers & Experience both
Experience level: 0-5 years
Job Responsibilities
• Process Life & Annuity insurance transactions with high accuracy.
• Review policy documents, beneficiary details, premium records, and customer requests.
• Support policy servicing activities including updates, withdrawals, and benefit-related transactions.
• Verify and validate customer information as per process guidelines.
• Ensure adherence to SLA, quality, compliance, and regulatory requirements.
• Maintain accurate records and update internal systems.
• Identify discrepancies and escalate issues to the appropriate teams.
• Collaborate with internal stakeholders to resolve customer and policy-related queries.
• Participate in process training and continuous improvement initiatives.
• Meet productivity, accuracy, and turnaround time targets.
Eligibility
• Graduate in any discipline (B.Com, BBA, BA, B.Sc preferred).
• Excellent written and verbal communication skills.
• Good analytical and problem-solving abilities.
• Basic knowledge of MS Excel and MS Office.
• Strong attention to detail and willingness to learn.
• Ability to work in a fast-paced setting.
Preferred Skills
• Understanding of Insurance or Financial Services domain.
• Good typing and data management skills.
• C
📌 Life & Annuity Operations- PE/SPE || Chennai
🏢 2COMs
📍 Chennai