Please Find the Job Description for AM - ECommrce Finance - Bangalore Location
- Job Purpose

To manage ecommerce financial operations including marketplace reconciliations, claims management, dispute resolution, payment recoveries, and stakeholder coordination, while ensuring accurate settlement, high claim realization, robust process controls, and timely MIS reporting to support sustainable ecommerce business growth.
- Job Context & Major Challenges
- Pantaloons' E-commerce business operates across multiple marketplace platforms, resulting in high transaction volumes, complex payment cycles, and multiple stakeholder dependencies. The role is responsible for ensuring accurate settlement reconciliation, claim recovery, dispute resolution, and financial control across ecommerce channels while driving operational efficiency and revenue realization. The incumbent collaborates with marketplace partners, logistics providers, warehouse teams, and internal stakeholders to ensure seamless financial operations and adherence to established processes

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Major Challenges:




- Managing large volumes of marketplace transactions and reconciliations with high accuracy.
- Identifying and resolving payment, return, and settlement discrepancies across multiple platforms.
- Ensuring timely recovery of claims and minimizing revenue leakages.
- Achieving targeted claim realization through effective dispute management and stakeholder follow-ups.
- Coordinating with multiple external partners and internal teams for issue resolution within defined timelines.
- Strengthening controls and processes to prevent recurring discrepancies and operational inefficiencies.
- Generating actionable MIS and insights to support business decision-making
- Principal Accountabilities

Accountability
Supporting Actions

E-commerce Order Lifecycle & Partner Management
- Ensure end-to-end ecommerce order lifecycle management.
- Conduct periodic review meetings with ECom partners and internal brand ECom teams.
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📌 Assistant Manager (India)
🏢 Apparels
📍 India