Job Summary

This hybrid Systems Engineer role focuses on designing implementing and supporting virtual desktop infrastructure solutions using Azure Virtual Desktop Citrix Virtual Apps and Desktops and Citrix Cloud for enterprise clients. The engineer will ensure secure high performing and reliable end user access to applications while working in rotational shifts within a global environment.

Responsibilities

Design implement and maintain virtual desktop infrastructure environments using Azure Virtual Desktop and Citrix Virtual Apps and Desktops to deliver secure and responsive user sessions across the enterprise.
Configure and optimize Citrix Cloud based solutions to ensure secure access efficient resource utilization and seamless integration with existing identity and network services.
Monitor VDI performance metrics and user experience indicators to proactively identify bottlenecks and apply tuning measures that improve system reliability and session quality.




Respond to incidents and service requests related to VDI platforms within rotational shifts performing detailed root cause analysis and documenting fixes for future reuse.
Collaborate with application owners and infrastructure teams to package test and deploy business applications within VDI images ensuring compatibility and minimal disruption for end users.
Maintain and update golden images host pools and machine catalogs for Azure Virtual Desktop and Citrix environments applying patches and upgrades that reinforce security and performance.
Implement access controls policies and profile management strategies within VDI platforms to safeguard data standardize user experience and support compliance requirements.
Create and maintain technical documentation for VDI architecture configuration standards and operational procedures that support consistent delivery by global support teams.
Participate in capacity planning and forecasting activities by analyzing usage trends and recommending scaling strategies that

📌 Systems Engineer (India)
🏢 Cognizant
📍 India