Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Responsibilities
Direct Responsibilities
• As the applications to be supported are Client focused ,
high qualified support service is expected
• Supporting Application end to end, Managing issue and Incident
• Monitor and Troubleshoot
• Communicate with stakeholder to inform, investigate and alert about issue.
• Skill in creating and maintaining the knowledge base
• Knowledge in writing/reading scripts (ksh..)
• Creating Application support/technical documentation
Contributing Responsibilities
• Creating Application support/technical documentation
• Skill in creating and maintaining KEDB
Technical & Behavioral Competencies
• Knowledge and experience with HP-UX/LINUX OS
• Experience with Unix scripting
• Knowledge and experience with Database ( Sybase , Oracle )
• Experience with PL/SQL
• Devops (Ansible, Jenkins, YML)
• Experience and Knowledge in AI Tools
• Experience in Terraform
Specific Qualifications:
• Knowledge of ITIL.
• Bachelor’s degree required; advanced degree
📌 Application Support analyst- (Chennai)
🏢 CGI
📍 Chennai
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