TERRITORY SERVICE REPRESENTATIVE (BIKERS)

Delivery

Unloading the bags from vehicle
Scan the shipments
Primary Sorting and Secondary sorting
Outscan the shipments as per delivery route
Delivering the shipment as per package address only

6 Take an acknowledge form customers through device ( BYOD)

Update correct status code for undelivered shipments at customer address
Delivery process will be briefed through a training
Handing over of cod amount on the same day to the supervisor
Undelivered shipments needs to be handed over to the supervisor
Proper dress code and carry field bags all the delivery points

Pickup

Pickup as per SOP
Timely pickup at customer place as per cut off timing
Check if serviceable location
Count number of shipments at the customer and take acknowledgement on the pickup sheet
Inscan the shipment at the office and handle Rapid entry
Primary and secondary sorting of the shipments
Bagging process
Canvas bags to be Loaded in to the vehicle




Reaching location for timely connection

OPERATIONS STAFF (Van pickup and delivery)

Delivery

Route wise loading of shipments with proper tally
Delivering shipments to the right customers
POD/FOD/DOD/COD process…. Delivery run sheet
Proper status code for the undelivered shipments
To meet the EDD & to achieve the SQ targets
Handing over of cod/dod/fod on the same day
Undelivered shipments needs to be handed over to the supervisor
Appointment delivery process
Proper dress code with customer centric approach

Pickup

Pickup as per SOP
Timely pickup at customer place as per cut off timing
Airwaybill execution
Tally of shipments at the customer place as per invoice
Ensuring relevant regulatory paperwork is collected
Pickup sheet
Checking the condition of the packages at the time of pickup
Reaching location for timely connection

📌 TSR- BUA (Secunderabad)
🏢 Blue dart
📍 Secunderabad