We are looking for a seasoned Senior ServiceNow Developer with a solid foundation in ServiceNow development, particularly in TSM and/or CSM modules. The ideal candidate should be highly skilled in ServiceNow scripting, integrations, and platform customizations, and have experience working within an ITIL framework.
Key Responsibilities
Design, develop, and customize applications on the ServiceNow platform.
Implement and configure TSM/CSM modules and workflows.
Develop Service Portals, UI Policies, Business Rules, Client Scripts, and Catalog Items.
Create REST/SOAP integrations with third-party systems using ServiceNow APIs.
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Maintain platform performance and ensure scalability.
Required Skills
5+ years of ServiceNow development experience.
Proficient in ServiceNow APIs and scripting (Client Scripts, Business Rules, UI Scripts).
Deep understanding of TSM and/or CSM modules.
Hands-on experience with Service Portals and ITIL-based processes (Incident, Problem, Change, CMDB).
Certified ServiceNow Administrator (CSA), CSM/TSM certifications preferred.
Preferred Qualifications
ITIL Foundation Certification.
Experience working in Agile/Scrum environments.