SERVICE EXECUTIVE (Pala)

SERVICE EXECUTIVE (Pala)

02 Aug
|
Oxygen Digital Shop
|
Pala

02 Aug

Oxygen Digital Shop

Pala

Job Code

JOB000769

Designation

SERVICE EXECUTIVE

Business Vertical

Oxygen

Key Responsibility

Diagnose, troubleshoot, and repair mobile phones, laptops, and related electronic devices.
Perform chip-level and component-level repairs (where applicable).
Replace defective parts such as displays, motherboards, batteries, and connectors.
Ensure all repairs are done in compliance with brand and company quality standards.
Accurately record job details, parts used, and repair status in the O2 Care system.
Maintain proper handling of customer devices to avoid damage or data loss.
Assist in software updates, data backup, and formatting activities.
Coordinate with the service coordinator for pending jobs, spare parts, and escalations.




Ensure timely delivery of repaired devices within the committed TAT (Turnaround Time).
Maintain cleanliness and organization in the service area and tools.

Location

PALA

State

Kerala

Country

INDIA

Educational Qualification

Minimum qualification: ITI / Diploma in Electronics / Computer Hardware or equivalent.
1–3 years of experience in mobile or laptop repair preferred.
Brand service center experience will be an added advantage.

Age

20-40

Experience

0-3

Salary Range

Best In industry

📌 SERVICE EXECUTIVE (Pala)
🏢 Oxygen Digital Shop
📍 Pala

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