Mega-Walkin drive at HCLTech for Customer Service Representative (CSR) (Voice Process), on 14th July & 15th July 2026

Date: 8th July & 9th July 20
26Time: 10:00 AM to 1:00
PMVenue: ETA 3, Sandhya Infoci
tyETA- Techno Park, Special Economic Zone, 33, Rajiv Gandhi Salai, Navallur Village and Panchayat, Thiruporur Panchayat Union, Navallur, Tamil Nadu 603103, Ind

ia
Contact Person: Suryapr
iyaExperience: 1 to 4
YrsShift: US Shift (Night Shi
ft)Skill: Customer Service Representative (CSR) (Voice Proce

ss)
Job Sum

mary
1.We are seeking a customer-focused and detail-oriented Customer Service Representative (CSR) to support our healthcare
account. 2.The CSR will assist patients, healthcare providers, and insurance members by handling inquiries related to perks, eligibility, claims, billing, appointments, and other healthcare
services. 3.The ideal candidate possesses excellent communication skills, empathy, and the ability to maintain confidentiality while delivering exceptional custome

r ser

vice.Key Responsibil

ities:




• Handle inbound and outbound customer calls in a skilled and cou
rteous
manner.• Respond to inquiries regarding health insurance benefits, coverage, eligibility, claims
, and b
illing.• Assist members, patients, providers, and healthcare facilities with account-rel
ated co
ncerns.• Verify member information and accurately document customer interactions
in the
system.• Resolve customer issues efficiently while adhering to company policies and healthcar
e regul
ations.• Escalate complex concerns to the appropriate department w
hen nec
essary.• Maintain confidentiality and protect sensitive customer information in compliance with heal

thcare
Candidates welling for the Opportunity & Unable to attend Walkin interview please complete the Registration for
virtualInterviewHCLTech Customer Service Representative (CSR) (Voice Process) – Virtual Intervie

w – Fill

📌 Mega-Walkin drive at HCLTech for Customer Service Representative (Chennai)
🏢 HCLTech
📍 Chennai