Job purpose
The Head – Business Intelligence, Data & AI will be responsible for building and leading the enterprise-wide data, analytics, and AI capability for the Life Insurance business. The role will drive data-led decision making, advanced analytics, AI use cases, and regulatory-compliant reporting across functions such as distribution, underwriting, claims, actuarial, finance, customer experience, risk, and compliance.
This role is a strategic and execution-focused position, blending business understanding, data science, technology, and governance to deliver measurable business impact.

Key responsibilities

1. Enterprise Data & BI Strategy
Define and own the enterprise data, analytics, and AI strategy aligned to business objectives and digital roadmap
Establish single source of truth (SSOT) for business, actuarial, and regulatory reporting
Lead BI transformation from descriptive to predictive and prescriptive analytics

2. Business Intelligence & Reporting
Oversee end-to-end MIS, dashboards, and analytics across:
Sales (Agency, Bancassurance, Digital, Partnerships)
Persistency,



productivity, and funnel analytics
Claims, underwriting, and policy servicing
Actuarial, finance, risk, and compliance reporting
Drive self-service BI adoption using tools such as Power BI, Tableau, Qlik, or equivalent
Ensure timely, accurate, and audit-ready reporting for IRDAI and internal governance

3. Advanced Analytics & AI Use Cases
Lead development and deployment of AI/ML models, including:
Customer segmentation and lifetime value models
Propensity and cross-sell / upsell models
Fraud detection (sales, underwriting, claims)
Persistency, churn, and lapse prediction
Claims triaging and straight-through processing
Identify and industrialize high-impact AI use cases across the value chain

4. Data Architecture & Engineering
Own enterprise data architecture covering:
Data lakes / warehouses
ETL / ELT pipelines
Real-time and batch processing
Partner with IT to drive cloud adoption (Az

📌 Head – Business Intelligence, Data (Mumbai)
🏢 Generali Central Life Insurance
📍 Mumbai