About us
We’re the smart Innovation Platform trusted by over 600 global organizations to manage the full innovation lifecycle, from strategic foresight to ideation, tech scouting, startup engagement, and project execution. Our modular, AI-powered software connects strategy with delivery, helping business units align efforts, make smarter decisions, and scale what works across the enterprise. With more than 20 years of experience, a team of over 160 employees, and expert consulting, HYPE enables organizations to make innovation systematic, inclusive, and outcome-driven—reducing costs, driving growth, and building resilience in a constantly changing world.
Now, we’re expanding our team and are looking for a
Your tasks
In this role, you will manage multiple customer implementation projects from kick-off to go-live. Our projects typically run between one and three months and focus on implementing and configuring HYPE's SaaS platform for international enterprise customers.
This is a highly operational customer implementation role that combines customer communication, solution implementation, coordination, and delivery.
- Manage several software implementation projects simultaneously from project kick-off through successful go-live.
- Take full ownership of project planning, budget tracking, and proactive risk management to ensure high-quality delivery.
- Translate complex business needs of our customers into solution designs and functional configurations to ensure seamless project delivery.
- Act as the primary contact for customers throughout the implementation phase and coordinate closely with internal teams.
- Initial configuration of HYPE’s Idea and Innovation Management SaaS Solution.
- Conduct client training and workshops (remotely or in office) to ensure successful software adoption.
Your profile
- Several years of experience managing software implementation or customer delivery projects in a S