Job Summary

We are seeking a proactive and organized Sales Coordinator to support the sales team by managing customer inquiries, preparing quotations, processing orders, coordinating with internal departments, and ensuring timely execution of sales activities. The ideal candidate should have excellent communication, coordination, and administrative skills with a customer-focused approach.

Key Responsibilities Sales Support
- Assist the sales team in managing day-to-day sales operations.
- Prepare and send quotations, proposals, and cost estimates to clients.
- Process sales orders and ensure accurate documentation.
- Coordinate with the operations, procurement, warehouse, and accounts teams for timely order execution.
- Track order status and provide regular updates to customers and the sales team.
- Follow up on quotations, pending orders, and customer payments.

Customer Coordination
- Act as the primary point of contact for customer inquiries and support.




- Build and maintain solid relationships with clients by ensuring prompt responses and efficient service.
- Handle customer complaints and coordinate with relevant departments for quick resolution.
- Maintain customer records and communication history.

Documentation & Reporting
- Maintain sales records, contracts, purchase orders, and other sales-related documents.
- Prepare daily, weekly, and monthly sales reports and MIS.
- Update CRM or ERP systems with customer information, sales activities, and order details.
- Monitor sales performance and assist in preparing management reports.

Coordination
- Coordinate with the Business Development and Field Sales teams for smooth execution of client requirements.
- Schedule meetings, product presentations, and follow-up calls.
- Support marketing campaigns, exhibitions, and promotional activities when required.

📌 Sales coordinator (Mumbai)
🏢 Neuraleap Technologies Group
📍 Mumbai