RESPONSIBILITIES
- End to end program management encompassing – program planning, day to day delivery management, resource management, risk and issue management, getting acceptance and approval by clients for program deliverables
- Deliver program scope successfully with high quality, within approved timelines and budget
- Support program estimation process with key contributors to help define scope and prepare statements of work, including tasks, deliverables, milestones, resources, and estimated costs
- Manage all day-to-day administrative activities of a given program from inception to closure such as reviewing timesheets, analyze plan versus actual figures
- Accurate submission of forecasts, resource utilization, and achievement of planned program profitability
- Comply with organization requirements on quality, metrics submission, automation in program delivery, etc
- Client Management : Establish structured program governance with client, maintain regular communication with both the customer including weekly and monthly reports,



and constantly manage customer expectations (also in critical situations or throughout escalations).
- Internal Stakeholder Management : Manage relationship with internal stakeholders, provide status reporting, and other program related information as per agreed cadence
- Identify relevant delivery best practices and imbibe the same in programs
- Drive adoption of AI and other productivity tools in the program and achieve productivity gains, faster delivery and improved quality.
- Manage program team, provide necessary guidance ensuring tasks are completed and outcomes are achieved as per program plan.
- Drive customer satisfaction by ensuring successful implementation and adoption of recent solutions
- Compile customer requests and deployment issues, to provide a feedback channel into our core products.
- Work with third-party subcontractors and technology partners as required
- Act as the central point of contact throughout the life of

📌 Senior Program Manager (Bengaluru)
🏢 Adobe
📍 Bengaluru