Senior Product Manager

Full-Time | Product & Technology | Remote (India Only) / Hybrid

AI/ML Experience Required Telephony Knowledge a Plus

About the Role

We are building a cutting-edge platform that tests Generative AI-based Interactive Voice Response (IVR) systems through real, automated phone calls — helping enterprises validate, benchmark, and improve their AI-powered voice experiences before they reach end customers. This is a high-impact space at the intersection of conversational AI, telephony, and quality engineering.

We are looking for a seasoned Senior Product Manager to own the end-to-end product lifecycle — from vision and strategy through discovery, delivery, and post-launch optimization. You will work cross-functionally with engineering, design, QA, sales, and marketing, and will play a pivotal role in shaping a product that sits at the forefront of AI-driven communication testing.

The ideal candidate has direct, hands-on experience managing AI/ML products and a strong intuition for how large language models and generative AI systems behave in production.



Familiarity with telephony infrastructure and IVR systems will set you apart.

Key ResponsibilitiesStrategy & Vision

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Define and own the product vision, strategy, and roadmap for our Gen AI IVR testing platform, aligned with business goals.

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Act as the voice of the customer while balancing long-term product scalability.

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Monitor product performance using KPIs, analytics, and customer feedback to make data-driven decisions.

Discovery & Requirements

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Gather, analyze, and prioritize requirements from clients, prospects, and internal stakeholders.

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Translate customer needs and market insights around AI/ML and conversational voice systems into explicit product requirements and user stories.

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Lead product discovery, validation, and feature definition using data and customer feedback.

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Prioritize the product backlog to balance customer value, business impact, and technical feasibility.

Cro

📌 Senior Product Manager (India)
🏢 Rekruton Technologies
📍 India